The Digital Services Policy is a key policy underpinning Digital WA, the State ICT Strategy. The policy sets a position for the provision and management of the Western Australian Government’s digital service offerings for the community.
The Digital Services Policy applies to all WA public sector online channels, including public facing websites and portals.
You can read the Digital Services Policy below:
Digital Services Policy Framework
The Digital Services Policy Framework (DSPF) provides guidance for agencies in the delivery of digital services, including websites. Guidance materials will be added to the DSPF as we progress with the whole-of-government digital services portal, now referred to as ServiceWA (Digital).
Standards and Guidelines:
- Domain Name Standards
- Website Accessibility Standards
- Common Website Element Standards PDF |DOC
- Website Design Guide PDF |DOC
- Social Media Guidelines PDF |DOC
The Domain Name Standards operates in conjunction with the broader Australian Government Domain Name Policy.
You are required to apply to the Office of the GCIO for all new domain names. Domain names that do not comply with the domain name standards will not be approved.
All digital content must adopt the WCAG 2.0 standard to meet minimum Level A, or the preferred Level AA.
Website Project Governance Process
Agencies are required to ALIGN with the whole-of-government ServiceWA (Digital) strategic initiative.
Agencies seeking EXEMPTION from aligning with this whole-of-government strategic direction and common digital services platform approach will require DG ICT Council approval. This exemption applies to any agency website project with a total budget greater than $100,000. Detailed information on the process and assessment criteria is available in the following documents:
Agency Website Project Exemption Proposal template DOC
This work is licensed under a Creative Commons Attribution 4.0 International License.