If you wish to compliment us, suggest how we might improve, or are not satisfied with an action or decision made by the Office of the Government Chief Information Officer we encourage you to let us know by:

Phone: (08) 6551 3900
Fax: (08) 6551 1111
Post: Locked Bag 11, Cloisters Square, Perth, Western Australia 6850

We encourage you to give us feedback through our website to:

  • compliment us on what we do well;
  • offer suggestions on what we might do differently; and/or
  • send a complaint and tell us what we can do better.

Issues raised are kept confidential and discussed only with the people who need to be involved.

Taking a complaint further

If you have a complaint that you do not wish to raise directly with us, or after dealing with us you are not satisfied with the outcome, you may refer the matter to the Ombudsman Western Australia.

Ombudsman Western Australia:

Phone: (08) 9220 7555 (or 1800 117 000 for callers outside the metropolitan area)
Fax: (08) 9325 1107
Post: PO Box Z5386, St Georges Tce, Perth WA 6831
In person: Level 12, 44 St Georges Tce, Perth

Further information can be obtained by visiting the Ombudsman website.

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